Trusted by 100+ firms across West Yorkshire
Rated EXCELLENT – 4.9 out of 5
(based on independent Google Reviews to June 2023)
Fixed price, all-inclusive IT Support
Take control of your IT spending with all-in-one, fully managed IT Support – at a fraction of the cost of a full IT department. Choosing our IT Services gives you access to the latest technology to help your business grow, work more productively and boost profitability.
✓ Local 24/7 IT Support from our Halifax-based team
✓ Keep IT systems secure, up-to-date and reliable with remote-monitoring and anti-virus
✓ Single point-of-contact – from buying & setting up new laptops, through to server installations, e-mail systems and network repairs
✓ Knowledgeable & quality advice from Microsoft Partners, with a team of Microsoft-certified Professionals
✓ Get the most out of technology and plan for the future with strategic IT input and project support offering the latest technology
Protect your business with data backup & cyber-security
Protect your business against data loss, cyber-attacks, viruses and ransomware with Office 365 Backup and Sophos Security – giving you award-winning industry-leading protection from just £5 a month.
✓ Automatic daily backups of Office 365 and server data – from Word files and email mailboxes, through to OneDrive and SharePoint websites, protect your business from data loss or accidental file deletion.
✓ Quickly search for and recover files – and restore data back to a certain time.
✓ Stop ransomware from encrypting your files with Sophos InterceptX – a powerful anti-ransomware platform which anticipates and stops threats before they take hold.
✓ Stop malicious e-mails with automatic attachment and hyperlink scanning.
✓ Guard against viruses and malware with Sophos EndPoint Protection – automatically blocking and cleaning threats before they wreck havoc on your business.
✓ Encrypt mobile devices & laptops – protecting critical data if devices are lost or stolen.
Latest from the Urban IT Helpdesk
How 2024’s business IT & Tech trends will help Yorkshire businesses
For firms across Halifax, Huddersfield, Bradford and Leeds, Covid-19 is continuing to have a huge impact on the way business IT operates – bringing drastic changes in just months that would otherwise have taken years. Likewise, ‘Artificial Intelligence’ (or ‘AI’ for short) was one of 2023’s biggest developments – and 2024 will no-doubt see further […]
Case Study: How our Business IT Services helped a Law Firm
We’re often asked for examples of how our IT Services have helped businesses work smarter with tech. We were approached by a local law-firm for support with their IT, and over 6 months, worked with them to upgrade their rather-old IT systems! Here’s the full detail: Background: With offices in Halifax, Leeds, and Bradford, this […]
Why choose us?
✓ Single point of contact for all IT needs: We cover everything from ordering & setting up new laptops, through to screen replacements and server installs – giving you the services of an internal IT department at a fraction of the cost.
✓ Access to highly skilled, DBS checked staff: With Microsoft-certified qualifications, and years of IT experience, we’re experts in what we do – providing re-assurance that the best team are on-hand.
✓ Dedicated support, 24/7: With our remote support tools, we can speedily connect on and resolve faults as soon as they are reported – regardless of the time of day. Our average fix time is just 16 minutes.
✓ Access to the latest technology: We partner directly with the biggest names in tech – giving you access to industry-leading technology solutions (including new software, hardware and cloud products) at exclusive prices.
Customer Reviews
Don’t take our word for it – see what our customers are saying. We’re confident in our service quality – and we’ll happily put you in direct contact with our existing customers.
“We’ve used Urban for our computer network support for four years. In that time, we’ve grown from a small business with ten PC’s, through to a multi-site organisation with over a hundred. The fact I can turn to one firm for anything IT is what re-assures me the most – we have critical issues that need resolving ASAP, so need a company that provides round-the-clock support. Likewise, I wanted re-assurance that systems are secure (especially with GDPR), and buying Sophos Security through them makes things easier for us. I’m happy to have a chat with anyone considering them – we literally wouldn’t use anyone else.”
April 2023, Chemicals Manufacturer, 95 employees, Huddersfield