Business ICT and Computer Support in West Yorkshire

Enjoy total peace of mind with our fixed-price pay-monthly and pay-as-you-go IT Support – available for firms across West Yorkshire and Leeds, including Morley, Headlingley, Halifax, Huddersfield, Central Leeds & Pudsey. Designed for businesses looking for an all-in-one solution, these packages guarantee round-the-clock IT support.

You’ll benefit from instant responses from our local IT Helpdesk, unlimited 24/7 on-site and remote support, and a team of Microsoft Certified Professionals working across Halifax, Huddersfield, Bradford & Leeds.

Founded in 2005, our Halifax-based team are rated “Excellent” on Google Reviews – and that’s why we’ve won awards to become Yorkshire’s trusted choice for IT Support.

Our services

FREE COMPREHENSIVE IT AUDIT

We’ll perform a detailed IT Audit, looking at your computers, servers, telephones and network. We’ll then work with you to design some solutions offering immediate benefits, before focusing on the longer-term changes that can boost growth, productivity and staff efficiency.

IT SUPPORT - 24/7

Our ICT Support includes guaranteed 24/7 phone, e-mail and on-site support. Our tools remotely monitor your IT systems – predicting and proactively repairing issues before they cause problems.

STAFF AND USER TRAINING

Want to ensure your team are making the most from IT? We’ll train, guide and support your team with unique, tailor-made courses. Regardless of existing skills, we’ll support your team with everything from chart creation and mail merges in Microsoft Word, through to Sage finance and accounting system training.

AUTOMATIC DAILY BACKUPS

Protect against data loss with Office 365 and server backups – providing immediate protection from accidental file deletions, disk failure, theft or fire. Easily search & recover lost e-mails, documents, OneDrive folders & SharePoint sites, and recover within minutes – minimising any downtime.

E-MAIL AND OFFICE 365

As Microsoft Partners, we’re specialists in Office 365, including moving data from existing e-mail accounts. Office 365 provides cloud-based e-mail, document storage and video conferencing tools – with Microsoft Teams allowing your team to stay connected regardless of where they’re working.

CYBER AND IT SECURITY

As Sophos partners, you’ll benefit from access to the latest protection and cyber-security products. This includes anti-virus and malware protection, encryption,  firewalls, web filtering and mobile phone management – all easily controlled and monitored through Sophos Central.

Technology Supply, Installation and Maintenance

IT Equipment Supply

We partner with some of the biggest names in IT – providing access to next-gen computer, network, server and telecoms equipment at highly-competitive prices. All equipment comes with a full warranty, and we’ll supply and install equipment with minimum downtime.

 

Design & Installation

Ensuring your IT systems are robust and reliable is critical in ensuring the success of your business. We’ll work with you to design, implement and manage your underlying IT infrastructure, ensuring that it meets the needs of your organisation – and is scalable and future-proof to support future growth.

 

Our packages

PC, Server and Network Support
Staff training & Guidance On-hand to answer staff queries on routine IT software issues - i.e. “How do I add a table in Microsoft Word?”, or “How do I add this column up in Excel?”
Free Office 365 licence All of our packages include an Office 365 Business licence, providing cloud-based email, storage and video-calling
Unlimited call-outs Unlimited on-site and remote support, with no call-out fees or limits on calls
Phone, email & live-chat support Communicate with our team through telephone, email or live-chat
24/7/365 Infrastructure Monitoring We’ll proactively monitor the IT Network - allowing us to remotely resolve issues before they impact your business.
Windows, Mac & Linux Platforms
Backup monitoring
Routine server security updates
Telecoms, CCTV & Network repairs Included support for phone systems, CCTV and network/cabling issues
Quarterly PC health-check
Annual service review report
Liasing with third-party vendors
Sophos Anti-virus
InterceptX Anti-Virus for Servers
Support hours Essentials and Business Plans: Out-of-hours charged separately.
Essentials
Get a quote
PC, Server and Network Support
Staff training & Guidance On-hand to answer staff queries on routine IT software issues - i.e. “How do I add a table in Microsoft Word?”, or “How do I add this column up in Excel?”
Free Office 365 licence All of our packages include an Office 365 Business licence, providing cloud-based email, storage and video-calling
Included FOC
Unlimited call-outs Unlimited on-site and remote support, with no call-out fees or limits on calls
Phone, email & live-chat support Communicate with our team through telephone, email or live-chat
24/7/365 Infrastructure Monitoring We’ll proactively monitor the IT Network - allowing us to remotely resolve issues before they impact your business.
Windows, Mac & Linux Platforms
Backup monitoring
Routine server security updates
Telecoms, CCTV & Network repairs Included support for phone systems, CCTV and network/cabling issues
Quarterly PC health-check
Annual service review report
Liasing with third-party vendors
Sophos Anti-virus
£5pm per PC
InterceptX Anti-Virus for Servers
£10pm per Server
Support hours Essentials and Business Plans: Out-of-hours charged separately.
Mon – Fri 9am – 5pm
Business
Get a quote
PC, Server and Network Support
Staff training & Guidance On-hand to answer staff queries on routine IT software issues - i.e. “How do I add a table in Microsoft Word?”, or “How do I add this column up in Excel?”
Free Office 365 licence All of our packages include an Office 365 Business licence, providing cloud-based email, storage and video-calling
Included FOC
Unlimited call-outs Unlimited on-site and remote support, with no call-out fees or limits on calls
Phone, email & live-chat support Communicate with our team through telephone, email or live-chat
24/7/365 Infrastructure Monitoring We’ll proactively monitor the IT Network - allowing us to remotely resolve issues before they impact your business.
Windows, Mac & Linux Platforms
Backup monitoring
Routine server security updates
Telecoms, CCTV & Network repairs Included support for phone systems, CCTV and network/cabling issues
Quarterly PC health-check
Annual service review report
Liasing with third-party vendors
Sophos Anti-virus
£5pm per PC
InterceptX Anti-Virus for Servers
£10pm per Server
Support hours Essentials and Business Plans: Out-of-hours charged separately.
Mon – Sat 7am – 7pm
Premium
Get a quote
PC, Server and Network Support
Staff training & Guidance On-hand to answer staff queries on routine IT software issues - i.e. “How do I add a table in Microsoft Word?”, or “How do I add this column up in Excel?”
Free Office 365 licence All of our packages include an Office 365 Business licence, providing cloud-based email, storage and video-calling
Included FOC
Unlimited call-outs Unlimited on-site and remote support, with no call-out fees or limits on calls
Phone, email & live-chat support Communicate with our team through telephone, email or live-chat
24/7/365 Infrastructure Monitoring We’ll proactively monitor the IT Network - allowing us to remotely resolve issues before they impact your business.
Windows, Mac & Linux Platforms
Backup monitoring
Routine server security updates
Telecoms, CCTV & Network repairs Included support for phone systems, CCTV and network/cabling issues
Quarterly PC health-check
Annual service review report
Liasing with third-party vendors
Sophos Anti-virus
Included FOC
InterceptX Anti-Virus for Servers
Included FOC
Support hours Essentials and Business Plans: Out-of-hours charged separately.
Mon – Sun 24/7

Looking for Pay As You Go IT support?

Needing some computer and network support on a pay-as-you-go basis? Get in touch and we’ll discuss some options to make sure you’re only paying for what you need.

Case studies & Follow-ups

Looking for case studies on the impact of our work? Read our case studies on how we’ve supported firms across Leeds to design, install and use IT to boost growth, improve profitability and enhance staff productivity.