Welcome to Urban IT Support

Award-winning IT Support and Technology Solutions for Small & Medium sized businesses and schools across West Yorkshire – covering Halifax, Bradford, Leeds & Huddersfield.

Urban provide responsive, secure and efficient IT Support, Technology and Telecoms solutions – giving you access to the latest technology to support and help your business to boost profitability and grow.

With fair, transparent pricing from just £99 per month, we’re proud to offer the most affordable IT Support in Yorkshire – backed up with our awards for Service Quality and Responsiveness.

Fully managed IT Support

Welcome to Urban IT Support

Award-winning IT Support and Technology Solutions for Small & Medium sized businesses and schools across West Yorkshire – covering Halifax, Bradford, Leeds & Huddersfield.

Urban provide responsive, secure and efficient IT Support, Technology and Telecoms solutions – giving you access to the latest technology that supports and helps your business to boost profitability and grow.

With fair, transparent pricing from just £99 per month, we’re proud to offer the most affordable IT Support in Yorkshire – backed up with our awards for Service Quality and Responsiveness.

    BUSINESS IT SUPPORT    PRODUCTIVITY TOOLS

Fully managed IT Support

Welcome to Urban IT Support

Award-winning IT Support and Technology Solutions for Small & Medium sized businesses and schools across West Yorkshire – covering Halifax, Bradford, Leeds & Huddersfield.

Urban provide responsive, secure and efficient IT Support, Technology and Telecoms solutions – giving you access to the latest technology that supports and helps your business to boost profitability and grow.

With fair, transparent pricing from just £99 per month, we’re proud to offer the most affordable IT Support in Yorkshire – backed up with our awards for Service Quality and Responsiveness.

    BUSINESS IT SUPPORT    PRODUCTIVITY TOOLS

Welcome to Urban IT Support

Award-winning IT Support and Technology Solutions for Small & Medium sized businesses and schools across West Yorkshire – covering Halifax, Bradford, Leeds & Huddersfield.

Urban provide responsive, secure and efficient IT Support, Technology and Telecoms solutions – giving you access to the latest technology that supports and helps your business to boost profitability and grow.

With fair, transparent pricing from just £99 per month, we’re proud to offer the most affordable IT Support in Yorkshire – backed up with our awards for Service Quality and Responsiveness.

IT SUPPORT

Network, PC and Server IT Support

Average 16 minute fix-time

Less downtime & fewer day-to-day issues

DBS-checked Microsoft Certified Professionals

Available 24/7, 365 days a year – including remote and on-site support

IT Equipment Supply, Upgrades and Installations

PRODUCTIVITY TOOLS

Office 365 and Google Apps (G Suite)

Cloud e-mail, calendar & contacts from anywhere – on any device

SharePoint intranet & Microsoft Teams

Hosted Desktop – access your PC & applications from anywhere

Online, secure Document Storage

Skype for Business video conferencing & instant messaging

AND MORE...

Telecoms & VOIP systems

Cabling, networking and office set-ups/moves

Website Design & SEO

Social Media Management

Anti-virus & Cyber Security Solutions

In-house IT Training with a qualified tutor

Secure Wireless Network Implementation

Virtualization (inc VMWare & HyperV)

Fully managed IT

We’ll support your business to get the most out of technology – implementing, managing and supporting IT solutions & systems that are secure, resilient and flexible. We work with small and mid-sized organisations, providing strategic IT input, proactive management and jargon-free IT and technology solutions that boost productivity and help your business to grow.

Through our Managed IT Support Contracts, you’ll benefit from a single-point of contact for everything IT related – from needing a new laptop setting up or a computer needing a repair, through to an entire infrastructure upgrade, e-mail system replacement or server installation.

Our low overheads and locality mean we offer an affordable and bespoke service – with work undertaken by Microsoft Certified Professionals. Don’t just take our word for it though – we can can put you in touch with some of our existing clients directly to hear what they think of the service!

Fully managed IT Support
Fully managed IT Solutions
Affordable IT and Computer Support

We’re specialists in cyber-security

We’re Sophos partners – meaning you benefit from first-class business security products, including anti-virus, encryption and mobile device security at highly competitive prices. Through centralised management in Sophos Central, you can manage and view the security status of computers, servers, e-mails and mobile devices – and view, at a glance, how secure your computer network is.

You’ll also have access to InterceptX, one of the most powerful anti-ransomware platforms – which works to anticipate and stop threats before they take hold – giving you unparalleled protection.

And, like with all of our products and services, we’ll explain this in straight-forward, plain English – meaning you clearly understand how secure your business is just as much as we do.

Why choose Urban?

✓  One point of contact for all IT needs: From needing a new laptop, through to needing a screen replacing or server fixing – giving you the services of an internal IT department at a fraction of the cost.

✓  Access to highly qualified, DBS checked personnel: With industry-standard qualifications, and years of experience within the business and education sectors, we are experts in what we do – providing re-assurance that the best staff are on-hand when you need us.

✓  Dedicated support available 24 hours a day, 7 days a week: With our remote support tools, we can speedily connect on and resolve faults as soon as they are reported – regardless of the time of day. Our average fix time is just 16 minutes.

✓  Access to the latest technology: We’ll advise, supply and implement technology solutions (including new software, hardware and cloud products) – with exclusive prices directly from the manufacturer.

Testimonials

Don’t just take our word for it – see what our existing customers are saying. If you want to speak to our existing clients directly, please let us know and we’ll put you in contact.

We’ve been using Urban for our computer and network support for around four years. In that time, we’ve grown from a small business with ten computers, through to a multi-site organisation with over a hundred. The speed and knowledge that I can turn to one contact for anything to do with IT is what re-assures me the most – we often have critical issues that need resolving ASAP, so need a company that provides that round-the-clock support. Likewise, we need re-assurance that our systems are secure (especially with GDPR), so the fact that we can get Sophos Security through Urban is a bonus. I’m happy to have a chat with anyone considering them – we literally wouldn’t use anyone else!
June 2019

We’re a healthcare company based in Calderdale, and we came to Urban for IT Support five years ago as our old supplier simply wasn’t cutting it. We deal with a lot of sensitive information and data, so need an organisation that we can trust to deliver a reliable and secure IT network. I literally can’t remember the last time we had downtime, but when it does happen, they’re always efficient at dealing with problems straight away if needed. We needed an IT company that doesn’t just sit on the side – we wanted someone that actually understands our business and recommends new IT systems and solutions that makes our organisation more efficient. One recent example is Office 365 e-mail and online cloud storage, which Urban project managed and delivered for us on-time and on-budget.
August 2018