Award-winning IT Support for Businesses & Charities
in Halifax, Huddersfield, Leeds & Bradford
✓ Fast and Unlimited IT Services from our Halifax IT team
✓ Web Design, AI Tools and Staff Training to help your business work smarter
✓ Switch your IT Support provider in just 7 days
✓ 16-minute average fix-time – with industry-leading SLA’s
✓ Fixed-price Pay Monthly or Pay-as-you-go IT Support & Consultancy
✓ Microsoft Partners – with the latest technology (including AI tools & Microsoft CoPilot) to grow your business and win new customers
Trusted by 100+ businesses and charities across West Yorkshire
Rated EXCELLENT – 4.9 out of 5
(based on independent Google Reviews to July 2026)
All-inclusive IT Support
✓ Fix your costs with all-in-one, fully managed IT Services – at a fraction of the cost of an IT department
✓ Affordable pay-as-you-go options for small & mid-sized businesses and not-for-profits
✓ Access the latest technology (including Artificial Intelligence) to help your business grow and work productively
✓ One point-of-contact – whether it’s editing a Word document, setting up new laptops, installing servers, managing email systems, or repairing networks.
✓ Round-the-clock 24/7 IT Support from our Halifax-based team
✓ Contact us by phone, email or live-chat
✓ Keep IT systems secure, up-to-date and reliable with remote-monitoring and anti-virus
Protect your business with data backup & cyber-security
Safeguard your business from data loss, cyber-attacks, viruses, and ransomware with Office 365 Backup and Sophos Security – offering award-winning, industry-leading protection starting at just £5 per month.
✓ Protect your data with automatic daily backups – from Word files and email mailboxes, through to OneDrive and SharePoint websites – preventing data loss from viruses or accidental deletions.
✓ Quickly search for and recover files – and restore data back to a certain time.
✓ Prevent ransomware from encrypting your files with Sophos InterceptX, a robust anti-ransomware solution that detects and blocks threats before they cause damage.
✓ Automatically scan email attachments and links to block malicious content.
✓ Defend against viruses and malware with Sophos EndPoint Protection – automatically blocking and cleaning threats before they wreck havoc on your business.
✓ Encrypt mobile devices & laptops – protecting critical data if devices are lost or stolen.
Latest from the Urban IT Helpdesk
Server or Cloud? Explained in plain-English!
Do You Still Need a Server in 2025, or is cloud the way forward? As technology evolves and businesses expand, many are asking: should we keep our on-site server or move everything to the cloud? The answer depends on your budget, security needs, and performance requirements. Here’s a plain-English breakdown from our Halifax-based IT Services […]
How Microsoft Intune helps Yorkshire businesses manage and control their IT devices
Level Up Your Device Management: How Microsoft Intune Can Transform Your Halifax Business From laptops and desktops to smartphones and tablets, managing all the devices your team uses can feel like a full-time job in itself. But what if there was a way to simplify all that, boost your security, and empower your team to […]
Why choose us?
✓ Trusted by 100+ businesses in Yorkshire
✓ One easy point of contact: From editing Word and Excel files to sourcing laptops, fixing screens, and installing servers, you’ll enjoy all the advantages of an in-house IT team—without the hefty price tag.
✓ Simple, plain-English advice: Our Microsoft-certified, DBS-checked experts have years of experience, ensuring you get the best guidance and support every time.
✓ Reach us by phone, email, or live chat: With our remote support tools, we can quickly connect and fix issues as soon as they arise. On average, we resolve problems in just 16 minutes.
✓ Switch IT providers in just 7 days.
✓ Access the latest tech: As certified partners of top tech companies, we offer you the newest software, hardware, and cloud products at exclusive prices.
Trusted throughout West Yorkshire
Don’t take our word for it – see our recent reviews for what our customers are saying
“We’ve relied on Urban for our IT support services for the past four years. During that time, our business has expanded from just ten computers to a multi-site organisation with more than one hundred users. What gives me the greatest confidence is knowing that all our IT needs can be handled by a single local provider. With critical issues requiring immediate attention, having access to 24/7 support is essential. It’s also important for us to maintain strong security and GDPR compliance, and sourcing anti-virus through Urban has made that process much simpler. I’d be happy to speak with anyone considering their services—we genuinely wouldn’t choose to work with anyone else.”
March 2026, Chemicals Manufacturer, 95 employees, Huddersfield
