About our IT Support
Enjoy total peace of mind with our pay-monthly and pay-as-you-go IT support packages. Designed for small and medium sized businesses that are looking for an all-in-one solution, these packages guarantee round-the-clock IT support — at a fraction of the cost associated with setting up your own IT department.
Founded in 2005, our Halifax-based team has grown and won awards to become Yorkshire’s leading choice for IT Support. You’ll benefit from a 16 minute average fix time, unlimited 24/7 support, and over 15 years of hands-on IT experience.
We’re accredited by some of the largest names in tech (Microsoft, Sophos and SNOM) and although we focus on supporting businesses in Halifax, Huddersfield, Leeds & Bradford, our remote connection tools allow us to support businesses throughout the UK.
We work with businesses of all sizes – from small start-ups with two staff, through to multi-site firms with 250 employees. Whatever your size, you’ll receive the same dependable and responsive IT Support 365 days a year – at a fraction of the cost of a dedicated IT department.
Hardware Supply, Installation and Maintenance
Equipment Supply
Design & Installation
Our packages
PC, Server & Network Support
Staff training, guidance & software advice
On-hand to answer staff queries on routine IT software issues - i.e. “How do I add a table in Microsoft Word?”, or “How do I add this column up in Excel?”
Office 365 E-Mail, OneDrive and Microsoft Teams licence
All of our packages include an Office 365 Business licence, providing cloud-based email, storage and video-calling
Unlimited on-site & remote call-outs
Unlimited on-site and remote support, with no call-out fees or limits on calls
IT Support via telephone, e-mail & live-chat
Communicate with our team through telephone, email or live-chat
24/7/365 Infrastructure Monitoring
We’ll proactively monitor the IT Network - allowing us to remotely resolve issues before they impact your business.
Windows, Mac & Linux Platforms
Backup monitoring
Routine server security updates
Telecoms, CCTV & Network repairs
Included support for phone systems, CCTV and network/cabling issues
Quarterly PC and Server health-check / clean-up
Annual service review report
Liasing with third-party vendors and suppliers
Sophos Anti-virus
Sophos InterceptX Anti-Virus for Servers
Support hours
Essentials and Business Plans:
Out-of-hours charged separately.
Essentials
Get a quote
PC, Server & Network Support
Staff training, guidance & software advice
On-hand to answer staff queries on routine IT software issues - i.e. “How do I add a table in Microsoft Word?”, or “How do I add this column up in Excel?”
Office 365 E-Mail, OneDrive and Microsoft Teams licence
All of our packages include an Office 365 Business licence, providing cloud-based email, storage and video-calling
Included FOC
Unlimited on-site & remote call-outs
Unlimited on-site and remote support, with no call-out fees or limits on calls
IT Support via telephone, e-mail & live-chat
Communicate with our team through telephone, email or live-chat
24/7/365 Infrastructure Monitoring
We’ll proactively monitor the IT Network - allowing us to remotely resolve issues before they impact your business.
Windows, Mac & Linux Platforms
Backup monitoring
Routine server security updates
Telecoms, CCTV & Network repairs
Included support for phone systems, CCTV and network/cabling issues
Quarterly PC and Server health-check / clean-up
Annual service review report
Liasing with third-party vendors and suppliers
Sophos Anti-virus
£5pm per PC
Sophos InterceptX Anti-Virus for Servers
£10pm per Server
Support hours
Essentials and Business Plans:
Out-of-hours charged separately.
Mon – Fri 9am – 5pm
PC, Server & Network Support
Staff training, guidance & software advice
On-hand to answer staff queries on routine IT software issues - i.e. “How do I add a table in Microsoft Word?”, or “How do I add this column up in Excel?”
Office 365 E-Mail, OneDrive and Microsoft Teams licence
All of our packages include an Office 365 Business licence, providing cloud-based email, storage and video-calling
Included FOC
Unlimited on-site & remote call-outs
Unlimited on-site and remote support, with no call-out fees or limits on calls
IT Support via telephone, e-mail & live-chat
Communicate with our team through telephone, email or live-chat
24/7/365 Infrastructure Monitoring
We’ll proactively monitor the IT Network - allowing us to remotely resolve issues before they impact your business.
Windows, Mac & Linux Platforms
Backup monitoring
Routine server security updates
Telecoms, CCTV & Network repairs
Included support for phone systems, CCTV and network/cabling issues
Quarterly PC and Server health-check / clean-up
Annual service review report
Liasing with third-party vendors and suppliers
Sophos Anti-virus
£5pm per PC
Sophos InterceptX Anti-Virus for Servers
£10pm per Server
Support hours
Essentials and Business Plans:
Out-of-hours charged separately.
Mon – Sat 7am – 7pm
Premium
Get a quote
PC, Server & Network Support
Staff training, guidance & software advice
On-hand to answer staff queries on routine IT software issues - i.e. “How do I add a table in Microsoft Word?”, or “How do I add this column up in Excel?”
Office 365 E-Mail, OneDrive and Microsoft Teams licence
All of our packages include an Office 365 Business licence, providing cloud-based email, storage and video-calling
Included FOC
Unlimited on-site & remote call-outs
Unlimited on-site and remote support, with no call-out fees or limits on calls
IT Support via telephone, e-mail & live-chat
Communicate with our team through telephone, email or live-chat
24/7/365 Infrastructure Monitoring
We’ll proactively monitor the IT Network - allowing us to remotely resolve issues before they impact your business.
Windows, Mac & Linux Platforms
Backup monitoring
Routine server security updates
Telecoms, CCTV & Network repairs
Included support for phone systems, CCTV and network/cabling issues
Quarterly PC and Server health-check / clean-up
Annual service review report
Liasing with third-party vendors and suppliers
Sophos Anti-virus
Included FOC
Sophos InterceptX Anti-Virus for Servers
Included FOC
Support hours
Essentials and Business Plans:
Out-of-hours charged separately.
Mon – Sun 24/7
Prefer support on a pay-as-you-go basis? Get in contact and we’ll discuss some options. We can also mix-and-match our packages to personalise them, and ensure you’re only paying for what you need.