Suddenly, out of no-where, everyone is talking about Artificial Intelligence. We’re getting calls from businesses across the areas we serve (Halifax, Bradford & Huddersfield) asking what it is – and how can my business benefit from it. Is it just something from ‘back-to-the-future’, or is it really something that can help my business grow and become more profitable?
To help answer these, we’ve written a short blog post explaining what exactly Artificial Intelligence (‘AI’) is – and how all businesses can benefit from it. One thing to note: AI won’t cost your business tens of thousands to implement – some of the most powerful aspects are free!
Virtual Assistant: AI can act as your ‘Virtual Assistant’. With the newly announced ‘Microsoft Co-Pilot‘, AI can turn a basic Word sales proposal into a flagship PowerPoint presentation – saving you time and effort. It can draft a customer proposal solely from handwritten meeting notes – and then even write-up a sales e-mail to customers. It can take meeting notes, and summarise the outcomes – and then assign tasks to your team. It’s embedded into the Microsoft Office suite (Word, Excel, Outlook and PowerPoint) – so there’s no need for extra software.
Automate routine tasks: AI can help automate repeatable and repetitive tasks (such as sending invoices, or composing letters) – allowing your team to concentrate on more productive and creative tasks. This frees up worker time – leading to reduced costs and improved efficiency.
Analyse data: Artificial Intelligence can quickly analyse huge datasets instantly (such as order trends, or manufacturing statistics) – and identify and recommend improvements. For example, it might identify that you can save 30% by ordering a certain type of material in-advance – solely by predicting and looking at price and order trends. These insights improve efficiency & decision making – and give you a competitive advantage.
Optimise processes: AI can study your workflows to identify bottlenecks and inefficiencies – and recommend improvements. It can read lengthy e-mails, and suggest personalised replies. This reduces costs and improves productivity.
Product development: Finally (but by no means least!), AI can help develop new products by studying market trends and customer feedback – helping you stay one-step ahead of the competition. For example, say you’re a music headphone manufacturer. AI could spot that an increasing number of customers are searching for personalised headphones. Using this insight, it can help your business design a brand-new set that offers a truly unique and detailed level of personalisation – and even recommend the most efficient materials.
These are just small examples of how your business can benefit from the power of AI. If you’re interested in learning more about how your business can be one of the first to use this fantastic technology, give our Halifax-based team a call (01422 646465), or drop us an email at support@urbanitsupport.com. We work with businesses across West Yorkshire, and as Microsoft Partners, you’ll benefit from IT support from a well-qualified team of experts.
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