Most businesses know that technology can help make their business more productive and efficient – but often ask “How exactly do we do it?”

If used correctly, technology has the power to save time and improve profitability – especially for smaller and medium sized businesses To help you get started, we’ve got 10 key tips!

1. Automate repetitive tasks: Use software to automate those repetitive tasks – including data entry, scheduling, and invoicing to increase efficiency and reduce the risk of errors.

2. Implement data analytics: Understand your data by using analytics tools to gain insights into your business operations. If you’re in retail, by understanding your customers and orders (i.e. trends of what time they shop, or what products they’re most likely to buy on a certain day), you can make smarter, data-driven decisions.

3. Use cloud computing: Enjoy the benefits of using the cloud to store and access data and applications remotely, allowing for greater flexibility and scalability.

4. Use project management software: Work smarter with project management software. Organise and track tasks and deadlines, and work with team-members to improve
collaboration and productivity.

5. Implement a CRM system: Use a customer relationship management (CRM) system to manage customer interactions, record sales, and improve customer service.

6. Invest in cybersecurity: Safeguard your business and customer data through investing in cybersecurity – including anti-malware tools, firewalls, and automatic software updates.

7. Leverage social media: Use social media to engage and connect with your customers, promote products and services, and gather feedback.

8. Implement mobile technology: Use mobile technology (including tablets, Ultrabooks and smartphones) improve communication and collaboration among employees and work remotely – from anytime at any location.

9. Optimise eCommerce: Use online eCommerce selling tools and platforms to win online sales and customer engagement.

10. Keep on top of your technology: Continuously review the effectiveness of the technology you use – and make updates and upgrades to stay competitive!

Looking for the next steps? Our award-winning IT Services are proven to improve business efficiency, sales and productivity. We’ll initially focus on ‘quick-wins’ – small changes that can have an immediate impact. Then, we’ll work with your team to agree a plan and timescale – and we promise we’re jargon-free!

Click here to get in contact with our Halifax team, and book in a free 15 minute consultation. Alternatively, email us at support@urbanitsupport.com, or give us a call on 01422 646465.